Terms of use

 

These terms apply to all purchases of goods ordered online. Please read this document before ordering.

 

User rights and obligations

 

The user is responsible for all actions from his registered user account and information posted by himself, as well as for the confidentiality of the password and user account.

 

The user may not transfer user details (user name and password) to third parties. User details may only be used by the specific user. The user may not perform actions that would be directed against the security of the system. In case of detection of violations, SIA "Plaza Baltic" reserves the right to unilaterally terminate the provision of services without prior warning and without explaining the reason.

 

Payment can only be made by bank transfer.

more detailed information in the delivery and payment section

 

The procedure for applying and considering a consumer's claim for a product or service that does not meet the terms of the contract, or for the consumer's rights and obligations, can be read in the Consumer Rights Protection Law.

 

By placing an order, the user agrees that the processing of the submitted data is carried out by SIA "Plaza Baltic" in accordance with the Law on Personal Data Protection.

 

Rights and obligations of SIA "Plaza Baltic".

 

SIA "Plaza Baltic" undertakes, in accordance with the description of the products and services, to ensure the delivery of the goods in the expected time and volume. According to point 52 of the EUROPEAN PARLIAMENT AND COUNCIL DIRECTIVE 2011/83/EU "Delivery of goods in connection with sales contracts can take place in different ways, moreover, either immediately or at a later date. If the parties have not agreed on a specific delivery date, the trader should make the delivery after possibilities earlier and no later than within 30 days after the conclusion of the contract. [...]"

 

In case of ambiguities, the user is provided with assistance by contacting us by phone +371 27876887 or by e-mail info@race-parts.lv

 

We ensure your privacy and security of personal data. Implementing Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and the free circulation of such data.

 

Personal information provided by customers at the time of registration and placing an order is received from customers with their voluntary consent.

 

All the information provided is used to ensure accurate order processing, creation of an invoice-waybill and delivery of the product, as well as to ensure communication with the customer.

 

The customer can change or simply delete his personal data in the "My Profile" section. Customer e-mail addresses are not used to distribute promotional messages.

 

By using our services, the customer voluntarily consents to the collection, storage and use of his personal data in accordance with these terms. The online store reserves the right to edit these terms.

 

 

 

What personal data do we collect?

 

When buying a product in the online store "www.race-parts.lv", we conclude a purchase contract, and the minimum necessary information for its execution is your first name, last name, phone number, e-mail address and, if you choose home delivery, also the address. Your contact information is necessary to be able to inform you about the order fulfillment process and other issues related to the order. This personal information is only necessary for the conclusion and implementation of the specific contract.

 

 

 

What data do we not collect?

 

     We do not collect or store your browsing history on third-party websites;

     We do not send any data related to your browsing on our website that could identify you personally.

     We do not disclose your private data, including e-mail addresses, to third parties for the purposes of Internet marketing.

 

 

 

We guarantee that we only collect your personal data for legitimate reasons, i.e. i.e. we collect and process your personal data only:

 

     When you buy goods, a purchase contract is entered into between you and us and we process your data on that basis;

 

     When you register in our e-shop and create a personal account, we process your data in preparation for your future purchase of goods;

 

     When you give consent to process your personal data;

 

     Complying with the requirements of laws applicable to us;

 

     According to the instructions of the state authorities.

 

Personal data is sent only to reliable third parties with whom we have concluded an agreement, and only to the extent necessary for the provision of the service. In order to provide you with relevant services, we send your personal data to the following partners of ours:

 

     Courier service companies that deliver goods to you at the addresses you specify;

 

     Product suppliers who supply products directly to you;

 

If you find that your personal data is inaccurate or incomplete and you want to change or clarify it, you can do so in your profile, in the "My personal information" section.

 

You have the right to request that your personal information be deleted by contacting us.